Patient Experience
What to Expect
At New River Dermatology, we prioritize providing you with timely, efficient, and personalized care. From the moment you arrive, our welcoming team is here to ensure a smooth, stress-free experience, whether you're visiting for a routine check-up, a cosmetic treatment, or medical concern. We’re committed to making your visit as comfortable and convenient as possible.
Your Dedicated Care Team
Our compassionate team is dedicated to delivering expert care with a personal touch. Every staff member is highly trained and focused on making you feel heard and valued. We embrace a patient-centered approach, ensuring your concerns are addressed with care and attention at every step.
Frequently Asked Questions
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To ensure your visit runs smoothly, please arrive on time and bring any relevant medical records or referral forms. If you need to cancel or reschedule, we kindly ask for at least 24 hours' notice to avoid any charges. If you're running more than 10 minutes late, please call us in advance, as we may need to reschedule.
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We accept a variety of healthcare plans. While most medical procedures are covered, cosmetic services may not be. To confirm your eligibility and ensure we are an in-network provider, please contact our office or your insurance company before your appointment.
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For flexible payment options, we offer financing through Care Credit, making it easier to manage the costs of your dermatological and aesthetic treatments. Achieve your skincare goals with a payment plan that suits your budget.
Four Locations,
One Commitment:
Exceptional Skin Care
Blacksburg | Radford | Roanoke | Wytheville
We look forward to providing you with exceptional care and a positive experience at New River Dermatology. If you have any questions or need further assistance, please don’t hesitate to contact us!